FAQ
QuestionsTorus
Straight answers about Torus, setup and billing.
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Torus connects to your cloud, learns how your systems behave on a normal day and fixes drift on its own: restarts, scaling, routing and patches.
No. Torus works with the clouds, clusters and pipelines you already run. It connects through read-only keys first.
Connecting takes minutes. Learning a normal week takes a few days. Most teams switch on the first fixes in week two.
You do. Every rule is approved once by your team, and every change is logged with the reason it was made.
Torus reads metrics and logs, never customer records. Everything is encrypted, and Fleet can run in your own region.
Email on Starter, chat on Growth and a named engineer on Fleet. All plans include the onboarding calls.
A flat monthly price per plan with a set number of seats. Yearly billing saves 16 percent.
Yes. Cancel in one click and export everything Torus learned about your stack.
Still have questions?
Every stack is different. Tell us about yours and an engineer will show you how Torus would run it.