Terms of Service
TorusUpdated
The ground rules for using Torus.
Written by Marit Oosterhuis, General Counsel
1 November 2026
01Using the service
Torus gives your team access to self-tuning infrastructure software. You may use it for your own business and for the systems you are responsible for.
02Your account
Keep your sign-in details safe and tell us at once if you think someone else has used them. You are responsible for what happens under your account.
03Plans and payment
Plans are billed monthly or yearly in advance. Prices are shown before you pay and do not change during a paid period.
04Changes Torus makes
Torus only makes changes allowed by rules your team approved. Every change is logged and can be undone.
05Availability
We aim for 99.9% availability on all plans and 99.99% on Fleet, as described in the service level agreement.
06Ending the agreement
You can cancel at any time from your account. You keep access until the end of the paid period and can export your data.
07Liability
Our total liability is limited to the fees you paid in the twelve months before the claim. Nothing here limits rights you have by law.
08Changes to these terms
We will tell you about important changes at least 30 days before they apply.